At Strigo, we keep things simple!

Staying connected wherever you go has never been this easy!

How it works

In just a few quick steps, you’ll be good to go!

  • Activate your account

    Create your Strigo profile and activate your SIM Card.

    Learn more
  • Simple set-up

    Install your Strigo Mobile Satellite Device in a few straightforward steps.

    Learn more
  • Manage your account

    Manage your data usage and budget on line, any time, 24/7.

    Learn more


For people on the go, we offer these how-to videos, the fastest way to learn how to maximize your Strigo experience.

  • Unboxing and Wi-Fi setup

  • How to connect to Strigo

  • Optimize data usage for Windows

  • Manage your network preferences

Tips and tricks

By keeping a few simple things in mind before you go, and ensuring you have the tools you need when you do go, your Strigo experience should be as enjoyable as the Canadian wilderness itself.

  • Before you go

  • Optimize your data

  • Useful smartphone apps

  • Best voice-calling apps

  • Upgrade your software

  • Manage your network preferences


  • Can I benefit from the actual promotion if I am an existing customer?

  • I haven’t received my promotion free data (1 GB or double-up your data) on my account. What do I do?

  • Can I buy more than one voucher at a time?

  • Can I test my device & service before I go?

  • How can I stay informed & have access to my data usage?

  • Can I return my Strigo Hughes 4201 Device if I am not satisfied with the service?

  • Can I use the Strigo SIM Card directly in my smartphone or tablet?

  • Can more than one individual use the same device at the same time?

  • Do I lose my unused data on my Prepaid Voucher?

  • If I have a technical issue with my service, is there a customer support team available 24/7?

  • If I am in a remote area and I have issues with my service, how can I communicate with Customer Care to resolve my issues?

  • I'm unable to log into My Account. What do I do?

  • How do I change my personal information?

  • Can I buy extra Prepaid Vouchers over the phone with the call centre?

  • Can I use another satellite device on the Strigo network?

  • Can I bring my Strigo Hughes 4201 Mobile Satellite Device and SIM Card to the USA?

  • How do I view my Terms & Conditions of Service?

  • I’m unable to set up my account or reset my password. What do I do?

Repairs and Warranty, Return Policy, Terms and Conditions of Service

Still have questions?

If you didn’t find the answers to your questions here, call us or send us an email and we’ll do our best to sort things out.

To learn more

Contact us

For tech help 24/7


For account management and top-ups

My Account

For tips, tricks & set-up


We’ve got your back

  • Free shipping and return

    Anywhere in Canada.
  • Fast delivery

    Get your order in as quickly as 2 business days in select regions.
  • 30-day money-back guarantee

    With free shipping on returns.
  • We’re with you 24/7

    Top up your Prepaid Voucher on line or manage your account at any time.